Refund policy
Refund & Return Policy
Thank you for shopping with Gold Palace.
Returns:
- Returns are accepted within 7 days of delivery if the item is unused, unworn, and in its original packaging.
- Customized or personalized jewelry is non-returnable.
Refunds:
- Once your return is received and inspected, we will notify you.
- Approved refunds will be processed within 7–10 business days to your original payment method.
Exchanges:
- If you receive a defective or incorrect item, we will replace it at no extra cost.
To initiate a return, please contact us at:
📧 jaipurgoldplace@gmail.com